Frequently Asked Questions
Below you'll find answers to the most common questions about House of Janneke and A Book of Special Days. If you cannot find what you're looking for, feel free to contact us at hello@houseofjanneke.com.
About A Book of Special Days
What is A Book of Special Days?
A Book of Special Days is a modern keepsake designed to capture the moments that shape your life. Instead of daily journaling, it allows you to record the memories that truly matter — from personal milestones to family moments — creating a written archive you can revisit for years to come.
It is designed to be both practical and beautiful, something you want to keep on your shelf rather than store away.
Who is this book for?
It’s for anyone marking life’s moments — big or small.
A thoughtful gift for:
• Weddings
• Engagements
• New babies
• Anniversaries
• Housewarmings
• Birthdays
A keepsake for someone starting a new chapter, or for yourself to capture the one you're living.
The book can become:
• A shared family book filled together over the years
• A personal book to record your own milestones and reflections
• A place to document everyday joys
There are no rules — you make it your own.
Is this a diary or a journal?
It is not a traditional diary. A Book of Special Days is designed as a memory archive rather than a daily journal.
You don’t need to write every day. Instead, you write when something meaningful happens, making it easier to maintain over many years.
What makes this different from a photo album?
Unlike a traditional photo album that stores images, A Book of Special Days focuses on the stories behind memories.
• Photos capture moments.
• Writing captures meaning.
This book helps you preserve the emotions, thoughts and context that photos alone often cannot.
How the Book Can Be Used
What can I write in the book?
Customers use the book to record:
• Pregnancy memories
• Baby milestones
• Family traditions
• Travel memories
• Personal achievements
• Meaningful everyday moments
There is no fixed structure, allowing you to use it in a way that fits your life.
Do I need to write regularly?
No. The book is intentionally flexible.
You can write once a week, once a month or only when something meaningful happens. Many customers find this makes it much easier to maintain than a traditional diary.
Is it suitable for families?
Yes. Many customers use the book as a shared family keepsake, documenting memories across years and sometimes even generations.
Others use it individually as a personal record of their own milestones.
Where is it made?
Designed between Berlin and Yorkshire, Book of Special Days is made by Hardbackbooks in Turkey. Each detail has been carefully considered to create something timeless, tactile, and made to last.
Gifting
Is this book a good gift?
Yes. Many customers purchase A Book of Special Days as a meaningful gift because it becomes more valuable over time.
It is especially popular for:
• Baby showers
• New parents
• Weddings
• Anniversaries
• Housewarmings
• Birthdays
It is designed to be both a thoughtful and lasting present.
Is this suitable for expecting parents?
Yes. Many customers begin using the book during pregnancy and continue using it to document their child’s early years and family milestones.
Is this suitable as a baby shower gift?
Yes. Many customers choose it as an alternative to traditional baby gifts because it offers long-term emotional value rather than short-term use.
Can the book become a family heirloom?
Yes. The book is designed to last for decades and many customers intend to pass it down as a family keepsake.
Materials & Quality
What materials are used?
A Book of Special Days is produced using high-quality paper and durable hardcover binding designed for long-term use.
Every design decision focuses on creating an object that will age well and remain relevant over time.
Is the book designed to last?
Yes. The book is intentionally produced as a long-term keepsake rather than a disposable journal.
It is made to be revisited years from now.
Where is the book designed?
The Book of Special Days is designed between Berlin and Yorkshire and produced with carefully selected European partners.
Is the design timeless?
Yes. The book is intentionally designed to remain visually relevant for decades rather than following short-term design trends.
Why do customers choose House of Janneke?
Customers choose House of Janneke because the books combine thoughtful design with emotional value. Rather than creating disposable products, our focus is on timeless objects that become more meaningful over time.
Shipping & Delivery
Where do you ship from?
Orders are shipped from Europe.
How long does delivery take?
Typical delivery times are:
• Germany: 2–4 business days
• EU: 3–7 business days
• UK: 2–4 business days
• US: 7–12 business days
• Canada: 8–14 business days
• Australia & NZ: 8–14 business days
Delivery times may vary depending on customs and local carriers.
How can I track my order?
Once your order ships, you will receive a tracking link via email.
Is this a good last-minute gift?
Yes. Many customers purchase A Book of Special Days as a meaningful last-minute gift.
If you need your order quickly, please contact us at hello@houseofjanneke.com and we will always try to find the best possible shipping solution for you. Where possible, we can prioritise processing or suggest faster delivery options.
International Orders
Do you ship internationally?
Yes. House of Janneke ships internationally including the EU, UK, United States, Canada, Australia, and New Zealand.
Do I need to pay customs or duties?
No. All duties and import fees are covered by House of Janneke, so your order should arrive without any additional charges.
If you are unexpectedly asked to pay customs fees, please contact us at hello@houseofjanneke.com and we will take care of it.
How are the books packaged?
We carefully package all books to protect them during shipping and ensure they arrive safely.
What currency do you charge in?
Customers can view and pay in their local currency. Prices are automatically displayed based on your location so you can shop with confidence.
The final price shown at checkout is the amount you pay — there are no hidden currency fees from House of Janneke.
If you have any questions, contact us at hello@houseofjanneke.com.
Need to make a return?
We’re sorry your order wasn’t quite what you hoped for.
Just send us an email at hello@houseofjanneke.com with your order number and reason for return, and we’ll provide the return address.
Please note that returns are at your own cost.
When will my order arrive?
Orders are usually processed within 2 business days and shipped from Europe or the UK. Delivery times vary depending on your location — typically between 3 to 5 days for Europe and the UK and 7 to 12 days for North America or 8 to 14 days for Australia & NZ.
You’ll receive a tracking link once your order has shipped.
Still have a question?
We’d love to help. You can reach us anytime at hello@houseofjanneke.com.
Returns & Support
Can I return my order?
Yes. If for any reason your book isn’t quite right, you can return unused items within the return period outlined in our return policy.
If you're unsure whether your order qualifies, just reach out — we’re always happy to help.
What if my book arrives damaged?
We want every House of Janneke book to arrive exactly as intended.
If something isn’t right when your order arrives, please contact us and we will make it right.
Email us at hello@houseofjanneke.com with a photo and we’ll take care of the rest.
How can I contact you?
If you have any questions about your order or the book, we’re always happy to help.
You can reach us at:
We usually respond within 24 hours and read every message personally.
Memory Books Explained
What is a memory book used for?
A memory book is used to document meaningful life experiences so they can be revisited in the future.
Unlike digital photos, written memories often preserve emotional context and personal meaning.
Why are memory books becoming popular again?
Many people are moving toward intentional memory keeping as a response to digital overload. Writing important moments helps create lasting personal history.
What makes a good memory book?
A good memory book should combine:
• Durable materials
• Timeless design
• Flexible structure
• Long-term usability
A Book of Special Days was designed with these principles in mind.
What is the difference between a memory book and a journal?
A journal usually captures everyday thoughts or daily entries, while a memory book focuses on meaningful moments across time. Memory books are designed to be filled slowly over years rather than daily.
What occasions is a memory book suitable for?
Memory books are often used to document:
• Pregnancy journeys
• Baby milestones
• Family traditions
• Personal achievements
• Travel experiences
• New life chapters
They are especially popular as gifts for weddings, new parents and major life transitions.